SuperBlue Miami operates during the following hours:
- Monday–Thursday: 11am–7pm
- Friday–Saturday: 10am–8pm
- Sunday: 10am–7pm
Please note that these hours are subject to change, and we recommend checking our website for the most up-to-date information on operating hours, special events, and any holiday closures. We look forward to seeing you at our immersive art experience!
To reach Superblue Miami directly, call 1-786-697-3405 or email miami@superblue.com
- Guests are welcome to take photos and videos for personal use as they experience the spaces, however photo shoots and commercial photography are not permitted without prior approval from our Marketing Team. Please note, use of tripods, gimbals, stabilizers, or selfie sticks is not allowed (handheld devices only). Camera lenses larger than 150mm are not permitted. Lastly, all photography is strictly prohibited in James Turrell’s Ganzfeld installation. Please contact marketing@superblue.com for information about photoshoots and commercial photography.
- Note on photography equipment: Additional camera attachments, such as ring lights, external flashes, external viewing screens, drone cameras, and additional large lenses are not permitted. If you have any questions on our photography guidelines please contact miami@superblue.com.
- Influencers that are interested in visiting our space can email social@superblue.com for more information.
Bathrooms are located in the lobby area.
Lockers available in the lobby area to store personal belongings. Please note that bags/backpacks larger than 12x12x12in are not allowed in installations. Please use our free lockers for bags larger than stated above. Please see the front desk associates for help with bags and lockers.
Outside food or drink (unless for medical purposes), liquids other than water, glass containers, aerosol cans, weapons, and hazardous materials are not permitted.
Guided tours are offered in English and Spanish daily at 1pm. Customized tours are also available. Please contact groups@superblue.com and we will be in touch to plan your visit.
Groups of 10 or more must be scheduled in advance. Please contact groups@superblue.com and we will be in touch to plan your visit.
Yes, free WiFi is available to all visitors.
Yes, entrances and exits are clearly marked throughout the space.
Superblue Miami is a cashless venue.
Spanish and English language content is available throughout Superblue Miami.
Seating is available throughout the venue.
For lost items, please contact miami@superblue.com and our team will be in contact soon!
All visitors must reserve timed tickets for entry. We encourage you to purchase your tickets online through our website to ensure you can secure your desired date and time. A limited number of tickets are available for purchase on site at the Box Office.
Tickets can only be purchased through our ticketing page or on site at the Box Office.
We cannot guarantee tickets will be available at the door as all visitors must reserve timed tickets for entry. We encourage you to purchase your tickets online through our website to ensure you can secure your desired date and time. A limited number of tickets are available for purchase on site at the Box Office.
Yes, the time listed on your ticket is when you will enter the experience. Please arrive at or before your reserved time to enter the queue, as the timed ticket reservations are enforced to ensure the safety of our visitors and staff and to make your experience the best it can be.
Ticket prices vary based on when you visit. Adult tickets begin at $29 and Child tickets begin at $14. Tickets are less expensive when purchased online. Please visit the Superblue Miami page for more information.
Children 2 years old and under may enter free of charge. Children 3 years old and above are required to have a Child Ticket to enter.
Yes, we are proud to offer discounted tickets to college students, active duty and veteran US military personnel, frontline workers, and senior citizens (65+). Please select the Student/Senior/Military Ticket option during checkout, and be prepared to show a valid form of ID upon entering Superblue Miami.
Yes, we are proud to offer discounted tickets to Florida Residents. Please select the Florida Resident Ticket option during checkout, and be prepared to show a valid form of ID upon entering Superblue Miami. Please note the Florida Resident ticket is only available when purchased online.
To inquire about private group tours or group sales for 10 or more guests, or if your school group, nonprofit, or organization has a special request, please contact groups@superblue.com and we will be in touch to plan your visit.
No, there is no strict time limit. We expect visitors to spend approximately 90 minutes at Superblue Miami, but this can vary for each visitor and may be longer if you choose to visit our Concept Store.
When purchasing tickets, you will receive a confirmation via email and text message containing your tickets. To make changes to your ticket, or resend the confirmation email, please visit our Manage Tickets page.
We have a limited number of tickets available for purchase on site at the Box Office. However, due to demand, we highly recommend purchasing tickets online so that you can secure your preferred date and time.
Refunds are not offered. However we are happy to offer exchanges if you cannot attend at your reserved ticket time through our Manage Tickets page.
The time listed on your ticket is strictly enforced, and you must arrive 15 minutes prior to your time slot to enter the queue before proceeding into the experience. If you are unable to make your ticketed time, please exchange your ticket for a different time through our Manage Tickets page.
We expect most attendees to spend 60 to 90 minutes in the experience, but this can vary for each visitor and may be longer if you choose to visit our Concept Store or an add-on experience.
Refunds are not offered. However, in the event that you can’t attend for your time and date, you can exchange your ticket for a new date and time. Only unused tickets are eligible for exchange for upcoming dates that have availability. Please note, ticket exchanges are self-service and can be managed through our Manage Tickets page.
Yes, please contact miami@superblue.com to transfer your ticket to someone else. Please be prepared to provide your name, as well as the name and email of the person you are transferring the ticket to.
In the case of a sold-out time slot, please try to find an alternate time to visit us, as sessions occur every 20 minutes. If your desired date is not yet available, we encourage you to find out about future ticket releases by signing up for our newsletter and following us on Instagram and Facebook for the latest announcements!
If you are not feeling well prior to your visit, please exchange your tickets to help us keep you, other visitors, and our staff safe and healthy. Unused tickets can be exchanged at any time on our Manage Tickets page.
Yes! Please contact groups@superblue.com and we will be in touch to plan your VIP experience.
Absolutely. Ticket exchanges are self-service through our Manage Tickets page. Only unused tickets are eligible for exchange for upcoming dates that have availability, and the tickets must be exchanged prior to your scheduled time.
Please visit our Manage Tickets page. From there, you can print your tickets or download them as a PDF. You can also print the ticket confirmation you received via email.
Please visit our Manage Tickets page and login with your confirmation number and email address. From there, you will be able to modify your ticket order.
Please visit our Manage Tickets page. From there, you can resend your confirmation via email and/or text message.
For your security, we do not allow customers to change the email address on an account without signing in to the account. Please contact us at miami@superblue.com for assistance.
Initially before purchasing, our system authorizes a hold on your card to ensure the funds are available to complete your purchase. This hold disappears within 48 hours. Please contact miami@superblue.com if you do not see the hold removed after 48 hours.
1101 NW 23rd Street
Miami, FL 33127
Metered on-street parking is available on NW 23rd St, NW 11th Ave, and NW 12th Ave. Valet parking is also available for a fee.
Superblue Miami is located directly across from the Rubell Museum in Allapattah. Superblue is near the Santa Clara Metrorail Station, which is available on the Orange Metrorail Line. Superblue is also accessible by Brightline’s Miami Central Station. Superblue is also accessible through ride sharing services like Uber or Lyft. Brightline Plus ticket holders can receive free transportation from the Miami Central Station, as we are located within the 5 mile radius.
Guests can be dropped off or picked up at the main entrance located at NW 23rd Street between 11th and 12th Avenues.
We are located in Allapattah.
Superblue Miami is located across the street from the Rubell Museum and around the corner from Hometown BBQ.
Outside food and drink is not permitted.
No, food and drinks are not allowed in the gallery spaces.
Yes, Superblue Miami is available to rent for private parties, dinners, weddings, or immersive events, featuring a 5,000-square-foot flexible events space. Please contact miamievents@superblue.com and our team will be in contact to plan your event.
Superblue Miami merchandise is available at our on-site Concept Store.
There are no age restrictions for children to enter Superblue Miami.
Please note that children under 48 inches/under the age of 3 must be accompanied by an adult in teamLab’s Massless Clouds Between Sculpture and Life. Please keep a watchful eye on your children, hold their hand, and monitor their experience within the installation. No unaccompanied minors can roam around this experience.
No, there is not a dedicated nursing station on site.
Yes, strollers are allowed at Superblue Miami. However, please note that to protect the installations, certain areas of the experience do not allow strollers, including installations by Es Devlin and James Turrell. Convenient stroller parking is provided in these areas and experience guides are available help.
No, dedicated stroller parking is not available.
There is no designated area however you may contact guest services for a safe location to breastfeed.
Yes, all exhibitions are wheelchair accessible.
Yes, we offer a limited number of courtesy wheelchairs.
Yes, service animals are admitted inside Superblue Miami. Please be prepared to show identification for your service animal upon entering.
Drop-off areas are located at the main entrance at NW 23rd Street between 11th and 12th Avenues.
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